Cancellation Policy

Before Dispatch

Cancellation requests received before dispatch may be accepted when the order has not entered a non-cancellable processing stage.

After Dispatch

Once an order has been dispatched, cancellation may no longer be possible. Contact support to understand available return options.

Refund for Cancelled Orders

For eligible prepaid cancellations, refunds will be initiated to the original payment method after cancellation is confirmed. Bank or payment-provider processing times may apply.

Cash on Delivery

For COD orders, cancellation before dispatch can generally be requested through customer support. Repeated refusal of confirmed COD deliveries may affect future ordering access.